Can I recover my Email from Bigpond?

Telstra is one of the largest telecommunication company which has more than 20 million active user who are rely on Bigpond email for their daily email communication for both personal and business use and over the years many users have relied on it to store important conversations, documents and account information but losing access to a Bigpond email account can therefore be stressful whether it happens because of forgotten login credentials, accidental deletion, inactivity or security-related issues but good news is that in many situations it is possible to recover your email account by following the appropriate recovery methods and by understanding the available recovery options you regain access to your valuable emails and protect your personal information and restore normal communication without unnecessary delays.

Steps to recover email from Bigpond:
1. If your account is still active but you forgot your login credentials then you can instantly recover it online just by doing a password reset.
2. If you changed your broadband then Telstra deactivates your email service after 15 days and if your email is active then talk to Telstra and choose email only plan.
3. If you have not logged into your Bigpond email for more than 180 days then Telstra automatically suspends your account due to inactivity and in that scenario, you have to ask the support representatives to re-activate or un-suspend your email address.
You can easily recover your email from Bigpond if you forgot your credentials by performing reset password steps but if you changed or your account is suspended due to inactivity then in these two situations we recommend you to contact Telstra customer support and tell them your issue they help you out.

More Info: https://www.bigpondonlineservice.com/blog/steps-to-recover-or-reset-your-bigpond-webmail-password/