Receptionist
Join our vibrant hospitality team as a Tourism, Catering, and Hotel Hospitality Specialist! In this dynamic role, you will be the welcoming face of our resort or hotel, ensuring every guest experiences exceptional service from check-in to check-out. Your multilingual skills and passion for hospitality will help create memorable moments for diverse visitors. This paid position offers an exciting opportunity to develop your customer service expertise while working in a lively, guest-focused environment. If you thrive on making guests feel valued and enjoy working in a fast-paced setting, this role is perfect for you.
Main duties of this role as a receptionist:
Achieve positive outcomes from Guest queries in a timely and efficient manner.
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required.
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments.
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
Demonstrate a high level of customer service at all times.
Qualifications:
Excellent customer service skills with a positive attitude and professional demeanor.
Strong communication skills to interact effectively with diverse guests and team members.
Knowledge of hospitality operations, front desk procedures, and guest relations best practices.
Ability to work flexible hours including evenings, weekends, and holidays as needed.
Passion for delivering outstanding hospitality in a fast-paced environment.
Requirements:
Preferred Language of Resume/Application: English.
1 years minimum experience.
Average level in English.
Monthly Salary: 3,100GBP and above, depending on your level of experience.
Embark on a rewarding career where your enthusiasm for hospitality makes a difference! We are committed to supporting your growth through comprehensive training and a vibrant team culture. Join us to create unforgettable experiences for every guest who walks through our doors. Interested person should forward his/her updated cv/resume through our email to us.