Gala Retail Head of Operations IT
Gala Retail Head of Operations
Gala Coral Group are one of the UK's most successful
companies and the only gaming company in the UK with significant
businesses in the bookmaking, bingo and casino markets, both on the high
street and online. We have a team of over 16,500 people across 27
casinos, 145 bingo clubs, 1,640 licensed betting offices and online
Role who is singularly accountable for
the IT Operations for Gala Bingo and Gala Casino.
Responsible for all aspects of the operational parts of the Bingo and
Casino distributed retail operations. Responsible to deliver the change
elements from infrastructure. - Responsible for compliance to IT Audit
and Security standards - Responsible for the DR plan and annual testing -
People management of Platforms, Service Delivery and Service Desk,
migrating over time to include those in shared services where
appropriate including Network and Security; DBA - Working with other
internal teams (Shared Services and Commercial Services) plus other 3rd
parties to ensure effective and efficient delivery of day to day service
- Service Level Management - Incident, problem, change and release
management of those systems owned - Weekly service level reporting -
Service reviews with the business and 3rd party providers - Work as part
of the senior Retail IT team and the Group IT shared services to
support the future development of the business.
It is NOT ok to contact this poster with commercial interests.
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